Privacy Policy

About your Privacy

At TTAS, LLC dba Total Trust Accounting Service, we believe it is important to protect the privacy and confidences of our customers. This notice is intended to explain how we collect, use, and protect any information that we may collect. It will explain the choices you may make about the use of that information.

What Information Do We Collect About You?

We collect certain types of information about you. This may consist of:

Your name, address and telephone number.
Your email address.
Your taxpayer ID or government ID Numbers.
Your financial information.

We collect this information from:

The application or other forms you fill out with us.
The correspondence you and other direct to us.
Our transactions with you.

In some cases, we collect information from third parties. For instance, we may receive information regarding accessing your computer network from your Information Technology (IT) representative.

How Do We Use This Information?

We use the information we collect to respond to your requests. WE DO NOT SHARE your information with other companies.

How Can You “Opt Out?”
We do not share your information so there is no need to opt out.

The Information We Collect About You on Our Website

When you enter our website, we automatically collect and store certain information. This consists of:

Your IP (Internet Protocol) Address and domain name.
The type of browser and operating system you use.
The time of your visit.
The pages of our site you visit.
If you register with us, or fill out an online survey, we will collect additional personal information, such as your name, telephone number, email address and mailing address.

Cookie Usage

In order to provide you with customized service, we make use of “cookies”. Cookies are essentially files that help us identify your computer and respond to it. You may disable cookies on your own computer, but you may not be able to download online documents unless cookies are enabled.

How We Use Information

The information we collect concerning:

Your browser
The time and date of your visit
The web pages or services you accessed

Is used for administrative and technical purposes. For instance, we may use it to count the number of visitors to our site and determine the most popular pages. We may also use it to review the types of technology you are using, determine which link brought you here, assess how our advertisements on other sites are working, and to help with maintenance.

We use information contained in your emails only for the purpose of responding to those emails. If we ask you to fill out any forms or surveys, we will use that information we receive only for the specific purposes indicated in those forms or surveys.

Your Right to See and Correct Information

If you wish to see the information collected about you, please contact our office.

Children’s Policy

We do not knowingly collect information from children under the age of 18. We delete any information that we discover has been provided by children.

Security

We make every effort to protect the integrity of your information. Any personal information you enter into online forms or surveys will be encrypted to ensure it remains private. We limit the right of access to your information to employees that need to use the information to respond to or process your request or transaction. We also take industry standard (IPEC) measures to protect our sites from malicious intrusions or hacking.

Phishing and Pretexting

As you know, consumers are increasingly targeted by unscrupulous persons attempting to acquire sensitive personal or financial information, by impersonating legitimate businesses. We will never send you an unsolicited email or other communication requesting your private information. If you receive a communication directing you to enter your personal information, please disregard the instruction and contact us immediately at Trish@TotalTrustAccounting.com.

Do Not Track

Because there is not an industry-standard process or defined criteria to permit a user to opt out of tracking their internet access (Do Not Track or DNT), we do not currently respond to the various DNT signals.

How to Contact Us

If you have any questions about our privacy policy, please contact us:

By email: Trish@TotalTrustAccounting.com
By telephone: (205) 424-8404
By fax: (888) 398-0912
By mail: 724 Farmington Drive, Lebanon, TN 37087
In person: 724 Farmington Drive, Lebanon, TN 37087

Total Trust Accounting Service provides accurate and affordable escrow reconciling and accounting services to members of the title insurance industry.

Contact

724 Farmington Dr., Lebanon, TN 37087

trish@totaltrustaccounting.com

(205) 789-3097

Milinda Tanner

Senior Account Manager
Phone: (727) 510-6067
milinda@totaltrustaccounting.com

Milinda Tanner joined Total Trust Accounting Service in 2010. In addition to assisting clients with daily and monthly reconciling, she also provides consulting and training services and handles all of Total Trust’s ALTA Best Practice Reviews.

Milinda has worked in various areas of the title insurance industry during her career. She spent her first two years as a processor/closer in a title agency, and then moved to a position as an internal auditor for a Fortune 500 title insurance underwriter.

Her relevant experience also includes being a corporate security investigator for the nation’s largest wireless carrier and an operations manager position for a high-volume title department within a law firm.

Milinda is a member of the Association of Certified Fraud Examiners (ACFE) and the Institute of Internal Auditors. She is a Certified Fraud Examiner and a Certified Internal Auditor. She holds a Bachelor’s of Science degree in business technology management and a master’s degree in business administration, focused in accounting, from Saint Leo University.

Trish-Cohen

Trish Cohen

Owner
Phone: (205) 789-3097
Fax: (888) 398-0912
trish@totaltrustaccounting.com

Trish Cohen is the owner of Total Trust Accounting Service and takes pride in providing expert escrow reconciling and accounting services to Agents in the title insurance industry. She founded Total Trust Accounting Service in 2010 after recognizing the title insurance industry’s need for convenient and cost-effective outsourced accounting solutions.

Trish began her career in the title insurance industry in the late-1990s in Nashville, where she worked for a real estate closing software developer and reconciliation service company. Following that, she accepted a position in the Audit Services Department of a Fortune 500 title insurance underwriter as an Internal Auditor in the state of Alabama and the Southeast Region. She also spent more than 10 years in other senior auditing positions. Throughout her career, Trish has coached title agents across the country on how to develop strong escrow accounting and internal control systems. She also has experience investigating numerous agent defalcation cases and has provided expertise to law enforcement and legal teams during criminal cases and trials.

Trish earned an MBA from the University of Alabama at Birmingham and holds a Bachelor’s of Business Administration in both Accounting and Information Systems from Middle Tennessee State University.

Trish also proudly serves as Treasurer on the Board of Directors of Empower Me Center, which serves to transform the lives of individuals with special needs through activities and opportunities for growth in a safe, secure environment while providing community education on disabilities and inclusiveness.

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