Best Practices Certification

In today’s environment, dedication to security, doing things the right way and good customer service are all integral to sustained success in the title industry. You can demonstrate all of these in one simple way. Becoming ALTA Best Practice certified. Gain credibility with your lender clients and set your set yourself apart from your competition by obtaining ALTA Best Practices Certification.

Total Trust Accounting Service will ensure your compliance with all Pillars of ALTA’S Best Practice Standards:

Licensing
Escrow accounting procedures
Settlement procedures
Title policy production and delivery
Professional liability insurance coverage
Consumer complaints
Privacy and information security

As you know, ALTA’s Best Practice Standards were updated in 2023 to add specifics about digital closings, including Remote Online Notarization (RON), the growing threat of cybercrime and more. We stay up to date with the latest changes in the Best Practice Standards to ensure that your Certification includes any revisions recently made.

If you’re already committed to following these industry pillars, being certified by an independent compliance expert like Total Trust Accounting Service is the next step in officially saying you are a Best-Practices-certified operation.

Get in touch

Show Lenders your Compliance with ALTA’s Best Practice Standards by obtaining the ALTA Best Practices Certification.

Total Trust Accounting Service provides accurate and affordable escrow reconciling and accounting services to members of the title insurance industry.

Contact

724 Farmington Dr., Lebanon, TN 37087

trish@totaltrustaccounting.com

(205) 789-3097

Milinda Tanner

Senior Account Manager
Phone: (727) 510-6067
milinda@totaltrustaccounting.com

Milinda Tanner joined Total Trust Accounting Service in 2010. In addition to assisting clients with daily and monthly reconciling, she also provides consulting and training services and handles all of Total Trust’s ALTA Best Practice Reviews.

Milinda has worked in various areas of the title insurance industry during her career. She spent her first two years as a processor/closer in a title agency, and then moved to a position as an internal auditor for a Fortune 500 title insurance underwriter.

Her relevant experience also includes being a corporate security investigator for the nation’s largest wireless carrier and an operations manager position for a high-volume title department within a law firm.

Milinda is a member of the Association of Certified Fraud Examiners (ACFE) and the Institute of Internal Auditors. She is a Certified Fraud Examiner and a Certified Internal Auditor. She holds a Bachelor’s of Science degree in business technology management and a master’s degree in business administration, focused in accounting, from Saint Leo University.

Trish-Cohen

Trish Cohen

Owner
Phone: (205) 789-3097
Fax: (888) 398-0912
trish@totaltrustaccounting.com

Trish Cohen is the owner of Total Trust Accounting Service and takes pride in providing expert escrow reconciling and accounting services to Agents in the title insurance industry. She founded Total Trust Accounting Service in 2010 after recognizing the title insurance industry’s need for convenient and cost-effective outsourced accounting solutions.

Trish began her career in the title insurance industry in the late-1990s in Nashville, where she worked for a real estate closing software developer and reconciliation service company. Following that, she accepted a position in the Audit Services Department of a Fortune 500 title insurance underwriter as an Internal Auditor in the state of Alabama and the Southeast Region. She also spent more than 10 years in other senior auditing positions. Throughout her career, Trish has coached title agents across the country on how to develop strong escrow accounting and internal control systems. She also has experience investigating numerous agent defalcation cases and has provided expertise to law enforcement and legal teams during criminal cases and trials.

Trish earned an MBA from the University of Alabama at Birmingham and holds a Bachelor’s of Business Administration in both Accounting and Information Systems from Middle Tennessee State University.

Trish also proudly serves as Treasurer on the Board of Directors of Empower Me Center, which serves to transform the lives of individuals with special needs through activities and opportunities for growth in a safe, secure environment while providing community education on disabilities and inclusiveness.

Best Practices Certification

Get in touch

Show Lenders your Compliance with ALTA’s Best Practice Standards by obtaining the ALTA Best Practices Certification.

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